FHT24

Frequently asked questions

Clarity before you decide.

These answers describe the current, verifiable system. Where configuration depends on the respective company, we state that explicitly.

Platform

What is FHT24?

FHT24 is a multi-tenant SaaS platform for airport transfer and chauffeur companies. It connects your customer website and booking journey to a protected operations area.

Is FHT24 a transport provider or marketplace?

No. Emiyo IT & Finance GmbH provides the technical platform. Each transfer company offers journeys under its own brand and remains the passenger’s contracting partner.

Onboarding

Can FHT24 run on my own domain?

Yes. After domain verification and technical approval, the customer website can run on your own domain. Logo, colours, company details and content are assigned to your operation.

Can I test the system first?

The public demo shows the booking journey with sample data. We present the protected customer area personally in the context of your operation.

Booking

What details can the booking journey capture?

Depending on configuration: route, stops, date, passengers, luggage, vehicle class, extras, contact details, payment method and required consent.

How is the fare calculated?

The server calculates it using the pricing rules configured for your company. The route and total price are verified and displayed before completion.

Operations

Which areas can my team manage?

The current system covers bookings, customer information, vehicles, employees, roles, website content, invoices and tenant-specific integrations and settings.

Are online and on-site payments possible?

Payment methods are configured per company. Depending on the approved configuration, online or on-site payment can be offered.

Security

Is company data separated?

Yes. FHT24 assigns operational data, users, domains and integrations to the respective tenant. Roles and permissions further restrict access.

Are external services activated automatically?

No. Google Maps, reCAPTCHA, Stripe and email are configured per company, verified and deliberately enabled. Test and live operation remain separate.

Still have a question?

Ask us directly.

We will gladly answer technical and organisational questions based on your specific operation.

Contact us